MD
- Shipping Guide
- In the case of international shipping, it differs depending on the type of product, weight (including box weight), and quantity.
- Please note that the delivery date of this product may take 5 ~ 10 business days after your order and it may take more time due to the nature of international shipping.
- Since it proceeds to delivery immediately after payment, if you want to exchange or cancel before delivery, please contact the seller.
- Duties and taxes are the responsibility of the recipient and the company is not responsible. In this regard, costs such as shipping fees will be deducted from the refund amount.
- Exchange & Return Guide
Please proceed after contacting our customer center for cancellation, exchange, or return made after your payment.
- For exchange, and return due to customer’s change of mind, the customer must pay shipping.(Except for defect of product and delivery error)
- However, please note that in the following cases, it will not be returned or exchanged even within 7 days after receipt of the item.
* If the value of the product is damaged due to removal of product tag, opening and loss or damage of goods box.
* In the case of shoes, if they were worn outdoors or have signs of use.
* Handmade shoes of individual order made items (heel height, foot width, size change)
* Some of the special offer products cannot be exchanged or returned, so please refer to the product details of each product.
- If you want to receive a C/S due to missing or defective orders, you can only receive it after the unboxing video is checked.
- Refund Guide
- Goods withdrawal period is within 7 days from the date of receipt of the goods. - AS Guide
- Please contact the seller for A/S.
- ask@cubee.co.kr